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Product service planning : service-marketing-engineering interactions / William H. Bleuel and Henry E. Bender.
- Format:
- Book
- Author/Creator:
- Bleuel, William H.
- Bender, Henry E., 1938- author.
- Series:
- AMA research study.
- An AMA research study
- Language:
- English
- Subjects (All):
- Customer services--Planning.
- Customer services.
- Warranty.
- Physical Description:
- 84 pages : illustrations ; 23 cm.
- Place of Publication:
- New York : American Management Associations, [1980]
- Notes:
- Bibliography: page 84.
- ISBN:
- 0814435009 :
- OCLC:
- 6085985
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